Insurance Claims Specialist
1 week ago
Claims Handler Job Description
We are seeking a skilled Claims Handler to join our team at Capio Recruitment Insurance. As a Claims Handler, you will be responsible for managing a portfolio of insurance claims, including motor, property, casualty, and liability claims.
Key Responsibilities:
- Claims Management: Handle a portfolio of insurance claims across various lines, including property, casualty, and liability insurance.
- Client Support: Serve as a main point of contact, providing guidance and updates to clients throughout the claims process.
- Negotiation: Assist in negotiating settlements with insurers, ensuring claims are resolved in line with policy terms and client needs.
- Documentation: Maintain accurate records of all communications, claim activities, and payments, ensuring compliance with company procedures.
- Customer Service: Deliver responsive, empathetic customer service, addressing client inquiries and concerns.
- Compliance: Follow regulatory and company standards in all claims handling activities.
Requirements:
- 6 months+ of experience in insurance claims handling.
- Basic knowledge of insurance products and claims processes.
- Strong communication and organisational skills.
- Ability to work in a fast-paced environment and manage multiple claims efficiently.
- Experience with insurance software (Acturis experience is a plus).
What We Offer:
- Competitive salary.
- 25 days holiday + bank holidays, increasing with years' of service.
- Income protection - 75% of annual salary (paid after 6 months) for up to 5 years.
- Life insurance - 4 times annual salary.
- Medicash.
- Cycle to work scheme.
About Us:
Capio Recruitment Insurance is a reputable independent insurance broker in the market, known for our excellent service and trusted name. We have expertise in several niche markets, and work in products across personal, commercial and specialised lines.
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