Healthcare Facilitator

3 weeks ago

Ashford, Kent, United Kingdom NELFT NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Self-Care Facilitator/EPP Coordinator. This is an excellent opportunity to support and deliver the Expert Patient Programme (EPP) for patients with long-term health conditions across the Trust.

Main Responsibilities
  • To facilitate the development of workshops, discussions groups, mind mapping sessions, and social events aimed at promoting the aims of the project and development of self-care support provision for people living with long-term conditions.
  • To ensure that programmes for patients and carers are accessible to all members of the community and are sensitive to diverse cultural needs.
  • To work with Patient Experience/Involvement colleagues to integrate EPP into mainstream Long-Term Conditions agenda.
  • To play a key role in ensuring full user (both patient and carer) involvement in their own care by taking on a facilitative or care navigator role.
  • To facilitate user groups in relation to service delivery and redesign.
  • To participate in evaluation and service redesign, including running focus groups and user satisfaction surveys.
  • To organise self-care facilitating courses, including booking rooms and refreshments, organising participant transport, ordering materials, and all contacts with participants.
Working for Our Organisation

We place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks, which will include mandatory training, systems training, and the allocation of equipment.

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

  • A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long-term/chronic conditions, and LGBT staff.
  • A commitment to supporting colleagues to achieve a work-life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity.
  • Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations, and a network of health and wellbeing ambassadors.

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