Administrative Assistant, Resident Care Specialist

3 weeks ago


Scarborough, North Yorkshire, United Kingdom Mon Sheong Foundation Full time

Job Summary:

The Administrative Assistant, Resident Care will provide administrative support to the Nursing Department, ensuring the smooth operation of resident care programs and services.

Main Responsibilities:

  • Schedule and coordinate staff replacements for the Nursing Department.
  • Prepare and manage payroll documentation for Nursing Department staff.
  • Coordinate care conferences, schedules, and meetings for residents, family members, and staff.
  • Coordinate schedules of home physicians and specialists.
  • Coordinate committee meetings and nursing staff education.
  • Respond to incoming phone calls and inquiries related to the Nursing Department.
  • Perform administrative duties, including managing resident charts, records, and mail, taking minutes during meetings, and updating lists.
  • Purchase, receive, and organize nursing supplies and equipment; maintain inventory storage rooms and lists.
  • Assist Social Services in processing applications for Home residency and correspond with residents and families.
  • Provide clerical support to the multidisciplinary care team of the Home.
  • Participate in facility-wide quality assurance programs.

Requirements:

  • High school diploma required.
  • Experience in the healthcare sector is an asset.
  • Ability to undertake general office duties.
  • Commitment to excellence and teamwork.
  • Demonstrates core competencies, including customer service, continuous improvement, leadership, and initiatives.
  • Adheres to professional competencies, including caring and respectful behavior, strong communication and interpersonal skills, good typing skills, conflict management skills, and organizational skills.
  • Strong computer literacy, familiar with Microsoft Office Suite, including Word, Excel, etc.
  • Experience in using ADP and PointClickCare is an asset.
  • Proficiency in oral and written English.
  • Cultural sensitivity and ability to speak Cantonese and/or Mandarin.


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