Technical Specialist
7 hours ago
Our client is seeking a skilled Technical Assistance Engineer to join their team. As a key member of the team, you will be responsible for liaising with customers regarding drawing review, CAD reviews, and technical concerns. You will act as a point of contact for major automotive customers and participate in the planning and implementation of new DLF systems.
Key Responsibilities:- Customer drawing review and identification of any concerns at enquiry stage.
- Customer CAD review and completion of 3D models and fully dimensioned 2D drawings.
- Liaise with customers regarding technical concerns identified during initial inquiry.
- Feasibility check and completion.
- Potential supplier selection.
- Supplier offers review.
- Initial RFQ review with sales team.
- Hold regular meetings with individual territory teams regarding APQP documentation.
- Ensure feasibility documentation is completed accurately by suppliers and stored correctly within project files.
- Technical support with queries from Company to Manufacturer.
- Review PPAP trackers on a regular basis without presence of territory teams, ensuring documents are being completed and tracked as required.
- Assist Quality team in designing and implementing appropriate inspection plans especially with relation to complex CMM parts.
- Assist Quality team with PPAP submissions where required.
- Mediate with customer SQA/STA on concerns raised during PPAP submission.
- Expedite PSW approval as necessary.
- Respond to queries and concerns in a timely manner both Telephone and Email contact.
- To attend customer site visits.
- Recommend parts for use in customer applications that already exist in the company portfolio, enabling a cost-effective solution to both parties.
- Engage a proactive approach to development of new parts.
- Active involvement in 8D completion and submission to Customer.
- Multi-disciplined engineering background with experience in any of these fields – Production Engineering, Industrial Fasteners, Pressings, Turned Parts, Plastic Injection moulding/rubber, castings or forging.
- Experience with the automotive industry.
- Customer facing experience.
- Ability to communicate at all levels.
- Experience with Auto desk Inventor would be beneficial.
Benefits:
- Working hours 38.5 per week (Mon-Thurs 07:30-16:30 with 30 min unpaid lunch break, Fri 07:30-12:00 no lunch break).
- 20 bookable days holiday (Fridays are classed as half days), 8 statutory holidays.
- Free on-site parking plus extra non-contractual days at Christmas dependent on how Christmas falls and needs of the business that particular year.
- Company mobile phone.
- Company Laptop/tablet.
- Contributory pension after 3 months.
- Modern bright offices.
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