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Customer Service Representative

2 months ago

Wells, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Efficiently manage stock deliveries, ensuring that products are accurately received and stored.
  • Merchandise and maintain our store displays, ensuring that products are visually appealing and easy to find.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Participate in visual merchandising and store maintenance activities to maintain a clean and organized store environment.
Requirements
  • Previous experience in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Positive attitude and a passion for delivering exceptional customer service.
  • Ability to lift and move stock as required.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career progression and professional development.
  • A comprehensive benefits package, including pension scheme and enhanced family leave.
  • A fun and supportive work environment.