Revenue and Benefits Officer

4 weeks ago


London, Greater London, United Kingdom Adecco UK Limited Full time
Job Title: Revenue and Benefits Officer

Adecco UK Limited is seeking a skilled Revenue and Benefits Officer to join our team. As a key member of our team, you will be responsible for administering Council Tax accounts, maintaining accurate records, and ensuring prompt collection and enforcement of Council Tax.

Key Responsibilities:
  • Maintain accurate records of liability, charges, reductions, payments, and arrangements using office computer systems.
  • Check and issue bills, recovery notices, enforcement documents, and enquiry forms to ensure prompt collection and enforcement of Council Tax.
  • Deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest.
  • Process applications for discounts, disregards, and exemptions promptly and efficiently.
  • Assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court.
Requirements:
  • In-depth experience of Revenues or similar environment, including enforcement and debt collection.
  • Thorough understanding of Council Tax legislation to correctly determine liability and entitlement to discount or exemption.
  • Ability to calculate Council Tax charges and account amendments, and to prepare statements of account for multiple years and/or properties.
  • Ability to use information from various sources to determine appropriate repayment terms and to conduct negotiation discussions with customers.
  • Ability to use a computerised accounts system to accurately maintain and update Council Tax records, to retrieve information, and initiate the section's recovery procedures.
What We Offer:

Adecco UK Limited is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.



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