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Service Advisor
2 months ago
Job Title: Service Advisor
Location: Epsom, Surrey
Salary: Up to £34,000 (depending on experience) + bonus (OTE £40,000+)
Department: Aftersales
Our client is an industry-leading and award-winning employer who are actively looking to recruit a Service Advisor for their dealership in Wimbledon.
Job Purpose: To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Manage customer relationships and resolve any issues in a timely and professional manner.
- Work closely with the sales team to ensure a seamless customer experience.
- Contribute to the achievement of sales and customer satisfaction targets.
Requirements:
- Previous experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
What We Offer:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
