Airport Operations Manager

4 weeks ago


Horley, Surrey, United Kingdom Europcar Full time

Job Title: Airport Manager

About the Role:

We are seeking an experienced Airport Manager to join our team at Gatwick Airport. As a key member of our management team, you will be responsible for overseeing the performance of an operational team and working closely with other managers to meet customer experience, costs, and incremental sales goals.

Key Responsibilities:

  • Manage staff performance through documented reviews and corrective actions.
  • Develop all staff to deliver the highest levels of customer service while ensuring a continuous succession plan is in place.
  • Support the Company's culture of 'Continuous Improvement' through daily communication with staff.
  • Ensure all administration is completed accurately according to operating procedures.
  • Ensure the safety and security of staff, onsite contractors, and vehicles.

What We Offer:

  • Competitive basic salary.
  • Provision of a fully electric company car with on-site charging (subject to availability).
  • Starting on 6 weeks' holiday (including bank holidays), increasing with length of service.
  • Free on-site car parking.
  • Pension and life insurance scheme.
  • Enhanced maternity and adoption leave (subject to service and earning qualifications).
  • Discounted car hire rates across our network.
  • 20% discount on EE mobile phone contracts.
  • Discounted hotel rates through the Accor Group after 12 months' service.
  • Cycle2Work.
  • Free annual eye tests.
  • Confidential legal and support service through BUPA.
  • Career progression and development.

About Us:

Europcar is a leading car rental company with a presence in over 140 countries. We are committed to providing excellent customer service and delivering high-quality products and services.



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