Airport Operations Manager
4 weeks ago
Job Title: Airport Operations Manager
Job Summary:
We are seeking an experienced Airport Operations Manager to join our team at Gatwick Airport. As a key member of our management team, you will be responsible for overseeing the performance of our operational team and ensuring that we deliver exceptional customer service.
Key Responsibilities:
- Manage and motivate a team of operational staff to achieve high levels of customer satisfaction and operational efficiency.
- Work closely with other managers to meet customer experience, costs, and incremental sales goals.
- Develop and implement strategies to improve operational performance and customer satisfaction.
- Ensure that all administrative tasks are completed accurately and in accordance with operating procedures.
- Ensure the safety and security of staff, onsite contractors, and vehicles.
Requirements:
- A full, valid clean driving licence with a minimum of 4 years driving experience.
- Proven experience in a management role, preferably in the rental and sales sector.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive basic salary.
- Provision of a fully electric company car with on-site charging (subject to availability).
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service.
- Free on-site car parking.
- Pension and life insurance scheme.
- Enhanced maternity and adoption leave (subject to service and earning qualifications).
- Discounted car hire rates across our network.
- 20% discount on EE mobile phone contracts.
- Discounted hotel rates through the Accor Group after 12 months service.
- Cycle2Work.
- Free annual eye tests.
- Confidential legal and support service through BUPA.
- Career progression and development.
About Us:
We are Europcar, a leading car rental company with a passion for delivering exceptional customer service. We are committed to providing our customers with a seamless and enjoyable experience, and we are looking for talented individuals to join our team.
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