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Network Operations Technical Trainer
2 months ago
Role Purpose:
We're seeking a seasoned Network Operations Technical Trainer to lead the development of skilled network engineers, ensuring the smooth operation, maintenance, and development of clients' network infrastructure. As a key member of our team, you'll play a crucial role in managing training roadmaps and identifying areas of improvement and new requirements for engineering staff.
Key Responsibilities:
- Develop and deliver high-quality training plans and content, collaborating with other departments and vendors to forecast and produce training materials.
- Design and present hands-on training lectures, training videos, and briefings, leveraging your technical expertise and exceptional communication skills.
- Work closely with engineering staff to identify areas of improvement and new requirements, ensuring our training programs meet the evolving needs of our clients.
Requirements:
- Proven experience in producing training courses and materials, with a strong track record of delivering high-quality content.
- Previous experience conducting training sessions with small to medium-sized groups, with a focus on engaging and interactive learning experiences.
- Strong experience with IT Service Management (ITSM) and Configuration Management Database (CMDB) tools, as well as Fortinet products, especially FortiGate firewalls.
- Demonstrable knowledge of network security principles and best practices, including firewalls, VPNs, and intrusion detection/prevention systems.
- In-depth knowledge of networking protocols, technologies, and architectures, such as TCP/IP, VLANs, STP, BGP, and OSPF.
- Hands-on experience with network equipment from vendors like Cisco, Juniper, and Palo Alto Networks.
- Strong problem-solving and decision-making abilities, with a focus on driving results and continuous improvement.
What We Offer:
As a Network Operations Technical Trainer at Recruitment Collective Ltd, you'll have the opportunity to work with a talented team of professionals, driving innovation and excellence in our clients' network infrastructure. If you're a motivated and experienced trainer with a passion for network operations, we encourage you to apply for this exciting role.
