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Clinical Support Assistant

2 months ago


London, Greater London, United Kingdom CY Partners Full time

Position: Healthcare Assistant (HCA)

Type: Temporary Role

Compensation: £12 per hour

Location: Central Manchester


Are you equipped with a scientific background and a solid understanding of healthcare protocols and Good Clinical Practice (GCP)?

Would you be interested in contributing to a prominent clinical research organization with a robust portfolio of clinical projects?


CY Partners is a distinguished provider of clinical and laboratory services, focusing on various therapeutic areas while prioritizing patient-centric research. Leveraging their specialized clinical trial platform, they play a crucial role in the advancement of drug and vaccine development and are currently enhancing their cutting-edge clinical facilities in Central Manchester. Consequently, they are seeking to expand their clinical trials team by recruiting a Healthcare Assistant (HCA) for their Manchester clinic.

This is a remarkable opportunity to become part of a leading clinical research organization, collaborating with a team of skilled and driven clinical professionals dedicated to advancing the testing of products related to infectious and respiratory diseases in drug discovery and development.


Key Responsibilities of the Healthcare Assistant (HCA) include:

  • Executing clinical procedures while ensuring the accuracy and reliability of collected data.
  • Assisting in the daily operations of the clinical environment.
  • Providing reception and administrative support for incoming volunteers during screening or follow-up visits, ensuring the reception area is consistently staffed during clinic hours.
  • Screening appropriate candidates, including obtaining consent from panel subjects.
  • Monitoring workspaces and practices to guarantee safety, compliance with health, safety, and security regulations, policies, and guidelines.
  • Addressing inquiries, managing filing, preparing audit information, entering data into databases, and handling general correspondence efficiently.
  • Completing Case Report Forms (CRFs) and other required data points accurately as dictated by the study protocol.
  • Adhering to ICH/GCP and best practices consistently, in accordance with internal policies, Standard Operating Procedures, and Study Protocols.


Qualifications and Experience Required for the Healthcare Assistant (HCA) role:

  • A degree or equivalent experience in a Biological Science such as Biology, Pharmacology, Physiology, Sports Science, Biomedical Science, or a related field.
  • Experience in a customer-facing role, such as hospitality, healthcare, or sales.
  • A solid understanding of UK healthcare practices, including ICH-GCP, is advantageous.
  • Excellent communication skills to effectively interact with volunteers and colleagues.
  • Experience in administration and documentation, given the emphasis on this within clinical research.
  • Proficient IT skills (Word and Excel or equivalent) with a keen attention to detail.
  • Ability to work autonomously and collaboratively to ensure the efficient operation of the clinic and studies.
  • Practical experience in Phlebotomy, such as venepuncture, is highly beneficial.
  • Prior experience in a hospital environment, clinical research, or knowledge of Clinical Care is a plus.


Keywords: Healthcare Assistant, HCA, Clinical Research Assistant, Clinical Assistant, Nurses Assistant, Phlebotomy, Phlebotomist, Venepuncture, Administration, Clinical Administration, GCP, Good Clinical Practice, GxP, Manchester, Central Manchester.


All applicants must be able to demonstrate their legal entitlement to work in the UK. CY Partners Recruitment Ltd, trading as CY Partners, operates as an Employment Business/Agency.