Senior Hospitality Account Manager

1 month ago


Birmingham, Birmingham, United Kingdom Villa Park Full time

Department: Hospitality Department

Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)

Contract Type: Permanent

Salary: £35,000 per annum + OTE

Location: Villa Park/Bodymoor Heath Training Ground

Job Summary:

The Hospitality team at Villa Park are seeking a skilled Senior Hospitality Account Executive to join their team. As a key member of the team, you will be responsible for managing a portfolio of hospitality accounts, selling premium experiences to clients, and identifying opportunities for upselling and new business.

Key Responsibilities:

  1. Manage a portfolio of hospitality accounts, providing exceptional customer service and ensuring repeat business.
  2. Sell premium experiences to clients, including seasonal packages, match-by-match packages, and hospitality events.
  3. Identify opportunities for upselling and new business, working closely with the wider hospitality team to achieve sales targets.
  4. Develop and maintain strong relationships with clients, providing a professional service and supporting the team to deliver exceptional customer experiences.

Requirements:

The ideal candidate will have demonstrable experience of working in a fast-paced sales environment, with a proven track record of achieving and exceeding sales targets. You will have excellent communication and negotiation skills, with the ability to confidently sell premium experiences to clients. Experience in managing business clients, preferably from an account management background, is also essential.

What We Offer:

Villa Park offers a competitive salary and OTE, as well as opportunities for career development and growth. As a member of the Hospitality team, you will be part of a dynamic and supportive environment, with access to training and development opportunities to help you succeed in your role.

How to Apply:

To apply for this exciting opportunity, please upload your CV and cover letter. We look forward to hearing from you.



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