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Assistant Retail Manager

2 months ago


Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

The successful candidate will be responsible for assisting in the day-to-day operational management of our retail operations, ensuring that our shops and staff provide a positive customer experience at all times.

The post holder will need to ensure that the shops operate in accordance with departmental standards, with a primary aim of driving sales and putting our students at the forefront of our business development.

About You

We are looking for a 'hands-on' approachable leader who is committed to the values of Queen Mary University of London, being a safe and friendly environment with the student experience at its core.

The ideal candidate will have excellent communication skills and the ability to work with a wide range of people, prioritise a varied workload, and meet deadlines.

About the Department

The Union Shop at Queen Mary University of London offers a great selection of leading brands for our students, staff, and members of the public, with a focus on outstanding customer service and satisfaction.

We are continuously looking to improve and expand our offering to our customers, and the successful candidate will play a key role in this process.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

We continue to foster social justice and improve lives through academic excellence, and we are committed to embracing diversity of thought and opinion in everything we do.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme, and access to a comprehensive range of personal and professional development opportunities.

We are committed to our diverse and inclusive community, and we offer a range of work-life balance and family-friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.