Parking Appeals and Representations Officer

3 weeks ago


London, Greater London, United Kingdom 5 Star Recruitment Full time
Parking Appeals and Representations Officer

At 5 Star Recruitment, we are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team. As a key member of our Parking and Network Management team, you will be responsible for delivering a timely and effective service to our customers and stakeholders.

Key Responsibilities:
  • Investigate and respond to all parking-related correspondence, including formal and informal representations and appeals.
  • Ensure that all incoming parking permit applications and parking control suspension applications are dealt with in a timely and efficient manner.
  • Attend external Adjudication Hearings and give evidence as required.
  • Manage and prioritize your own workload in response to changing demands from management.
  • Ensure that daily quality and quantity performance standards are met or exceeded.
Requirements:
  • Proven experience in parking enforcement and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual who is passionate about delivering excellent customer service, we would love to hear from you.



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