Midwife Specialist Advisor
4 weeks ago
Eliteemployment is seeking a highly skilled Midwife Specialist Advisor to join our team in Canary Wharf, London. As a Specialist Midwife Advisor, you will play a crucial role in providing expert advice and support to our clients on all aspects of pregnancy, from conception to early days.
Key Responsibilities:
- Provide exceptional customer service to clients via various channels, including live chat, phone, email, and letters.
- Collaborate with the quality controller-trainer, nutritionist, and stakeholders to ensure that knowledge-base articles and training materials are up-to-date and accurate.
- Conduct self-study activities to maintain NMC registration and stay current with the latest information on parenting topics and products.
- Assist the quality controller with quality framework monitoring and participate in training workshops as needed.
Requirements:
- Excellent communication and interpersonal skills.
- Strong written and verbal skills.
- Ability to work independently and as part of a team.
- Demonstrable experience in nutrition-related roles, with a preference for early life nutrition.
- Proficiency in Google Suite and Microsoft Office, with strong typing skills.
- Flexibility to work shifts and a willingness to learn.
- Current NMC registration and up-to-date portfolio of evidence for revalidation.
What We Offer:
- A competitive salary of £34,995.
- A hybrid working arrangement, with 1-2 days in the office and 3 days from home.
- A 40-hour workweek, Monday to Friday, 8am to 8pm.
About Us:
Eliteemployment is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to fostering a positive and inclusive work environment that values diversity and promotes professional growth.
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