Housekeeping Manager

3 weeks ago


Swindon, Swindon, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and experienced Housekeeping Manager to join our team at Village Hotels. As a key member of our hospitality team, you will be responsible for leading and managing our housekeeping operations to ensure that our guests receive an exceptional experience.

Key Responsibilities
  • Lead and Manage Housekeeping Team: Recruit, train, and motivate a talented team of housekeepers to deliver excellent service and maintain high cleanliness standards.
  • Drive Cleanliness Standards: Implement and maintain rigorous cleanliness standards across the hotel, ensuring that every guest room and public area meets our high expectations.
  • Ensure H&S Compliance: Oversee the implementation and maintenance of health and safety protocols to ensure a safe working environment for our team members and guests.
  • Support Team Members: Provide guidance and support to team members to ensure they have the skills and knowledge needed to deliver exceptional service.
  • Monitor and Improve Performance: Continuously monitor and evaluate the performance of the housekeeping team, identifying areas for improvement and implementing changes to drive excellence.
Requirements
  • Leadership Experience: Proven experience in leading and managing a team in a similar environment.
  • Cleanliness and Quality Assurance: Strong understanding of cleanliness and quality assurance principles and practices.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and guests.
  • Problem-Solving and Adaptability: Ability to think critically and solve problems in a fast-paced environment, with a flexible and adaptable approach to work.
About Us

Village Hotels is a dynamic and innovative hospitality company that is passionate about delivering exceptional guest experiences. We offer a range of benefits and opportunities for career growth and development, including training and development programs, employee discounts, and a fun and supportive work environment.


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