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Assistant Housekeeping Manager

2 months ago

Swindon, Swindon, United Kingdom Village Hotels - Swindon Full time
About Village Hotels - Swindon

Village Hotels - Swindon is a dynamic and modern hotel chain that prides itself on delivering exceptional customer experiences. Our hotels are designed to be vibrant and welcoming, offering a range of amenities and services that cater to the needs of our guests.

Job Summary

We are seeking a highly motivated and experienced Assistant Housekeeping Manager to join our team at Village Hotels - Swindon. As a key member of our Housekeeping department, you will be responsible for supporting the Housekeeping Manager in leading a team of housekeepers to deliver exceptional cleanliness and service standards.

Key Responsibilities
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for yourself and your team.
  • Team Management: Support the Housekeeping Manager in recruiting, training, and motivating a talented team of housekeepers to deliver exceptional service.
  • Cleanliness Standards: Drive cleanliness standards across the hotel, ensuring that all areas meet our high standards.
  • Guest Experience: Ensure that every guest has a positive first and last impression, delivering exceptional service and attention to detail.
  • Health and Safety: Ensure that all health and safety protocols are followed, maintaining a safe and healthy work environment.
  • Support and Development: Provide support and guidance to your team members, helping them to develop their skills and knowledge.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in motivating and developing teams.
  • Cleanliness Expertise: Strong knowledge of cleaning procedures and protocols, with a focus on delivering exceptional cleanliness standards.
  • Guest Service: Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service.
  • Health and Safety: Strong understanding of health and safety protocols, with a focus on maintaining a safe and healthy work environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on supporting your professional and personal goals.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.