Business Development Manager
4 weeks ago
As a General Manager at Goals, you will be responsible for the day-to-day management and medium-term planning of the entire complex. You will lead a team of staff, including reception, bar, security, and referees, ensuring the highest standard of service is provided to all customers and guests.
Main Responsibilities:- Supervise all employees to ensure excellent customer service and high standards of service delivery.
- Contribute to the development of sales and marketing activities to drive business growth and maximize income opportunities.
- Drive sales within the facility to increase revenue and profitability.
- Assist with the recruitment and selection of other Centre-based management staff.
- Ensure sound administration procedures are followed and that Company reporting procedures are adhered to.
- Implement and maintain the Company Health & Safety policy, ensuring all staff are trained in first aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communication and collaboration among team members.
- Ensure all cash and stock reconciliation procedures are followed as per Company policy.
- Maintain the facilities, fixtures, and fittings within the Branch to a high standard, both internally and externally.
- Coordinate the ordering of stock/goods and services to ensure smooth operation of the branch.
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP's
- Team incentives
- 50% Discount on Goals-related products (parties, function hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
- Fantasy football team league with prizes
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