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Internal Sales Support Executive

2 months ago

Chesham, Buckinghamshire, United Kingdom Insite Public Practice Recruitment Limited Full time

Job Summary:

We are seeking a highly motivated and results-driven Internal Sales Support Executive to join our growing team at Insite Public Practice Recruitment Limited. As an Internal Sales Support Executive, you will play a crucial role in supporting our sales team in achieving their targets and driving business growth.

Key Responsibilities:

  • Process and manage incoming customer orders, pro-forma invoices, and returns in a timely and efficient manner.
  • Upsell products and identify opportunities to increase sales growth by building strong relationships with customers and providing exceptional customer service.
  • Develop and maintain strong relationships with customers to maximise repeat business and drive sales growth.
  • Collaborate closely with the external sales team to drive sales and profitability, and meet personal and team targets.
  • Handle customer inquiries, complaints, and provide appropriate solutions in a professional and courteous manner.
  • Ensure timely communication with warehouses for order fulfilment and dispatch, and manage incoming phone calls and email inquiries efficiently.

Requirements:

  • At least 2 years' experience in a busy office environment, preferably in internal sales or customer service.
  • Strong people skills and a results-driven mindset, with excellent communication skills, both written and verbal.
  • Customer-focused with the ability to adapt to different situations, and proficient in Microsoft Office and quick to learn new systems.
  • Ability to multi-task, prioritise, and manage time effectively, and work independently when required.

What We Offer:

  • A competitive package, including a base salary of £26-28,000 per annum, and a great bonus scheme.
  • 25 days annual leave plus statutory holidays, and a company pension scheme.
  • Free car parking, and a Monday to Friday, 9am-5pm working schedule.

About Us:

Insite Public Practice Recruitment Limited is a rapidly growing company with a strong market presence, and we are committed to providing exceptional customer service and driving business growth. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.