Operations Manager

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Chartwells - Main Full time
Operations Manager - Educational Catering

At Chartwells, we value your dedication and hard work, which is why we provide a comprehensive benefits package that includes but is not limited to:
  • Contributory pension scheme
  • Complimentary meals during shifts
  • Opportunities for career advancement through our Career Pathways and MyLearning programs
  • Quick access for you and your immediate family to a Digital GP, along with additional healthcare benefits
  • Exclusive travel discounts with various providers
  • Discounts on grocery shopping with major retailers
  • Up to 44% off cinema tickets for your favorite films
  • Cash rewards for your spending, redeemable at a wide range of brands
  • Free wellness, mindfulness, and fitness classes to help you unwind
  • Ability to share discounts and offers with friends and family

About the Role
We are seeking a motivated and experienced Operations Manager to oversee the comprehensive management of our student dining services, financial operations, and the development of social and event catering. Your Responsibilities Include:
  • Ensuring that client expectations regarding food quality and service are consistently met.
  • Acting as the primary contact for all client feedback and concerns, taking necessary actions to address them.
  • Conducting regular business review meetings with clients to ensure that all targets, objectives, and service level agreements are achieved.
  • Preparing and presenting weekly financial reports to the operations manager, detailing financial performance and outlining any necessary actions taken.
  • Ensuring all staff adhere to company health, hygiene, quality, and safety standards.
  • Staying updated with all relevant COSHH and HACCP procedures and practices.

About Us
As part of Chartwells, you will contribute to feeding individuals, supporting progress, and fostering connections across numerous venues. Join us to advance your career with a leading company in the industry, offering competitive pay, excellent benefits, and unparalleled opportunities for professional growth. We are committed to creating a workplace where everyone can be themselves and have equal opportunities for career advancement. We embrace diversity and value the unique talents, beliefs, backgrounds, and abilities of our colleagues.

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