HR Business Partner

2 weeks ago

Hinckley, United Kingdom The Portfolio Group Full time
Job Summary

We are seeking an experienced HR Office Manager to join our team at The Portfolio Group. As a key member of our HR department, you will be responsible for providing strategic leadership and support to our team, ensuring the effective management of our human resources.

Key Responsibilities
  • Mentor and Develop Team Members: Provide guidance, coaching, and training to team members to enhance their skills and knowledge, ensuring they are equipped to provide high-quality support to our clients.
  • Operational Management: Oversee the day-to-day functional operation of the team, ensuring productivity and quality standards are met.
  • Client Liaison: Liaise with clients to discuss their requirements and needs, ensuring our services meet their expectations.
  • Complaint Resolution: Handle client complaints in a timely and professional manner, working to resolve issues amicably and in accordance with our policies and procedures.
  • Team Leadership: Build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers.
About The Portfolio Group

The Portfolio Group is a professional services consultancy dedicated to delivering exceptional results to our clients. We are committed to fostering a culture of operational excellence, customer engagement, and innovation.

What We Offer

This is an exciting opportunity to make a genuine impact on our business, driving operational excellence, customer engagement, and developing products and services that maximize client growth opportunities.

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