Customer Service Representative

1 week ago


Tewkesbury, Gloucestershire, United Kingdom ESS Full time

About the Role:

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at ESS. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences for our clients and customers.

Key Responsibilities:

  • Food Preparation: Prepare high-quality food that meets our clients' and customers' expectations.
  • Food Presentation: Create attractive food and counter displays that showcase our culinary expertise.
  • Brand Representation: Represent ESS and maintain a positive brand image at all times.
  • Cash Handling: Handle cash and operate the cash register with accuracy and efficiency.
  • Food Safety and Hygiene: Comply with Food Handling & Hygiene standards and Health & Safety regulations.

Requirements:

  • Team Player: Demonstrate excellent teamwork and communication skills.
  • Customer Focus: Display a passion for delivering excellent customer service.
  • Timekeeping and Reliability: Arrive on time and demonstrate outstanding timekeeping and reliability.
  • Safety Mindset: Demonstrate a safety-first mindset and adhere to Health & Safety regulations.
  • Previous Experience: Have experience within a similar catering-related role, although this is not essential.

About ESS:

ESS is a leading provider of food and support services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer experiences and building strong relationships with our clients and customers.



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