IT Support Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Laraveldaily Full time

{"h1": "2nd Line IT Support Engineer", "p": "We are seeking a skilled 2nd Line IT Support Engineer to join our team at Laraveldaily. As a key member of our IT department, you will be responsible for providing proactive support to our clients in Scotland, resolving technical issues, and ensuring the smooth operation of our IT systems.", "ul": [{"li": "Provide technical support to clients via phone, email, or on-site visits"}, {"li": "Troubleshoot and resolve technical issues with hardware, software, and network systems"}, {"li": "Collaborate with the 1st Line Support team to resolve complex technical issues"}, {"li": "Develop and maintain knowledge of new technologies and systems"}, {"li": "Work closely with the IT team to ensure seamless delivery of IT services"}], "h2": "Key Skills & Experience", "p": "To be successful in this role, you will need to have:", "ul": [{"li": "Proven experience in IT support"}, {"li": "Experience with virtualisation, backup, MS Exchange, AD, and O365"}, {"li": "Good communication skills and ability to give advice to non-technical customers"}, {"li": "Great problem-solving skills"}], "h2": "Salary & Benefits", "p": "We offer a competitive salary of £32,000 - £35,000, dependent on experience, as well as a range of benefits, including 20 days holiday + public holidays, pension, private medical insurance, and more.", "p": "If you are a motivated and experienced IT professional looking for a new challenge, please apply today.", "p": "Note: All applicants must currently have the permanent right to work in the UK; visa applications will not be considered.", "lang_code": "en"}


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