Store Team Member

6 days ago

Nantwich, Cheshire East, United Kingdom JD Group Full time
Job Title: Store Colleague

At JD Group, we're looking for a highly motivated and enthusiastic individual to join our team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible shopping experience.

Key Responsibilities:
  • Support the Store Management team to lead and motivate a high-performing team of colleagues.
  • Support a culture of exceptional customer service and win customers for life by exceeding their expectations.
  • Uphold a store that is safe and compliant operating environment for all colleagues and customers.
  • Deliver our financial results in line with or in excess of company targets.
  • Follow processes and policies in line with expectations.
Requirements:
  • A great role model who supports colleagues by mentoring and sharing knowledge to build a stronger team.
  • A clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
  • Experience of effectively prioritizing workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.
  • Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities to their Store Manager.
  • A keen interest in riding and/or the equine community.
Behaviours:
  • A positive role model that champions JD Group's vision, purpose, and values.
  • Brings passion and energy to their work and uses this to create an unbeatable team.
  • Has a learning mindset, open to ideas, and embracing change.
  • Demonstrates a high level of self-awareness and empathy.
  • Works collaboratively with their team.
  • Show resilience and has the tenacity to bounce back.
  • Takes responsibility for their impact on the customer.
  • Maintains a high level of personal integrity.
  • Timely and punctual with all deadlines.
  • Deals with multiple issues while working under pressure.
What We Offer:
  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Personal development opportunities to learn and develop at work.
  • Discounted Memberships at JD Gyms

We're committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you.

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