Client Services Supervisor
4 weeks ago
Client Services Supervisor
Pin Point Recruitment is seeking a dedicated Client Services Supervisor to enhance our Client Services Team. This role is integral to ensuring exceptional service delivery and fostering strong client relationships.
Working Hours- Monday – Friday
- 8:30 AM – 5:00 PM
- Office-based environment
- Deliver outstanding customer service and maintain effective communication with clients.
- Utilize creative problem-solving skills to address client needs and challenges.
- Assist the client service team by managing communication channels, including email and phone inquiries, ensuring all information is accurately recorded and maintained.
- Develop and nurture strong relationships with clients, providing them with top-tier service.
- Identify and escalate urgent issues to account managers promptly.
Ideal candidates will possess prior experience in a client-facing role, demonstrating a commitment to excellence in customer service and communication.
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