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F&B Operations Supervisor

2 months ago

South West London, United Kingdom The Chelsea Harbour Hotel Full time

The Chelsea Harbour Hotel is on the lookout for a skilled F&B Supervisor to oversee the Bar and Restaurant Team, ensuring continuous training and development with the guidance of the Restaurant & Bar Manager.

As an F&B Supervisor, your primary responsibilities will encompass:

  • Supporting the F&B Management in fostering a workplace atmosphere that enhances staff morale, motivating the Team to take pride in the F&B outlets and utilize their skills to deliver exceptional service, thereby maximizing operational efficiency.
  • Consistently pursuing innovation and creativity in both product offerings and service delivery, aimed at boosting volume, enhancing sales, and ensuring profitability while maintaining high-quality service standards in the Bar and Restaurant.
  • Assisting F&B Management in developing and sustaining a Guest History Database, which includes essential details such as names, birthdays, preferred seating, usual beverages, and contact information.
  • Effectively addressing any guest complaints in alignment with the ethos of Chelsea Harbour Hotel, and escalating issues to the appropriate restaurant management when necessary.
  • Taking charge of coordinating with the Back of House Manager to ensure a comprehensive inventory of chinaware, silverware, and glassware for the Bar is conducted monthly.

The essential skills required for the F&B Supervisor role include:

  • Strong communication skills within the department, ensuring that the Department Manager is kept informed of any issues or inquiries that arise.
  • A thorough understanding of COSHH regulations and Risk Assessments relevant to the department.

What We Offer

We provide a comprehensive benefits package that includes:

  • Social Events, Wellbeing and Team Activities
  • Training and development opportunities
  • Optional Cash Health Plan coverage
  • Apprenticeship and Placement opportunities
  • Career advancement and salary evaluations
  • Interest-free Season Ticket Loan Scheme
  • Uniform provision (Laundry/Dry Cleaning for Uniform)
  • Meals provided during shifts
  • Length of Service related holiday benefits
  • Employee discounts on Accommodation and F&B
  • Life Assurance coverage
  • Employee Referral Program

and many additional perks.

About The Chelsea Harbour Hotel

The Chelsea Harbour Hotel is a prestigious 5-star all-suite hotel located in the exclusive Chelsea Harbour Marina, conveniently situated near renowned attractions. Our luxurious suites are spacious and elegantly designed, featuring four stunning penthouse suites that offer breathtaking panoramic views of London from their expansive roof terraces. The hotel boasts leisure amenities, including the Blue Harbour Health Club and Spa, which features a 17-meter indoor swimming pool, a state-of-the-art fitness center, sauna, steam room, six treatment rooms, and a hair salon.

About Millennium Hotels and Resorts

Millennium Hotels and Resorts manages a diverse portfolio of over 120 hotels globally. In Europe, our 21 hotels serve as ideal gateways to explore iconic landmarks, with numerous attractions and business centers nearby.

Our properties are categorized into four distinct collections: Lengs Collection, M Social Collection, Millennium Collection, and Copthorne Collection. Each collection embodies its unique personality and character, featuring clearly defined hotel brands tailored to meet the diverse needs of our guests.

We are committed to equal employment opportunities.

In compliance with the Asylum & Immigration Act 1996, all applicants must possess the eligibility to live and work in the United Kingdom. Documented proof of eligibility will be required from candidates during the recruitment process.