F&B Operations Manager

2 weeks ago


South West London, United Kingdom The Trafalgar St James Full time
About The Trafalgar St. James

We are a 5 Star hotel with 131 bedrooms, including 15 suites, and a number of venues consisting of our unique The Rooftop Bar and Rockwell. Our team is passionate about offering limitless opportunities for career progression, personal growth, and a supportive and empowering work environment.

The Role

We are seeking a F&B Supervisor to join our pre-opening vibrant bistro and wine bar. As a Food & Beverage Supervisor, your role will be to truly listen to our guests, anticipate their needs, and achieve 100% guest satisfaction.

You will be accountable for supervising the smooth running of the Food & Beverage department, ensuring we deliver a 5-star service to our guests. You will have a can-do attitude and be able to respond flexibly to different guest requests and situations.

Key Responsibilities
  • Supervise the smooth running of the Food & Beverage department
  • Ensure 100% guest satisfaction
  • Anticipate and respond to guest requests and situations
Requirements
  • Previous experience in a similar role as a F&B Supervisor
  • Commitment to delivering exceptional customer service
  • Charismatic personality and natural flair for creating memorable experiences
  • Good command of the English language
  • Well-presented
Benefits
  • GoHilton international travel programme
  • Private Healthcare Plan
  • Learning and development opportunities
  • Opportunities for promotion and transfer
  • Recommend a Friend incentive
  • Hero Of The Month recognition programme
  • Free-of-charge freshly cooked meals
  • Free-of-charge dry-cleaning for uniform
  • Free weekly English classes
  • Team member social events and wellbeing events
Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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