Current jobs related to Business Banking Complaint Resolution Specialist - Bristol, Bristol - Huntswood

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom AJ FOX COMPLIANCE Full time

    We are seeking a highly skilled Complaints Resolution Specialist to join our team at AJ FOX COMPLIANCE. As a Complaints Handler, you will be responsible for investigating complaints and ensuring compliance with policies, procedures, and regulatory obligations.The successful candidate will have excellent communication and organisation skills, with the ability...

  • Complaints Resolution Specialist

    1 week ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    We are seeking a skilled Complaints Resolution Specialist to join our Legal and Regulatory team within our in-house Risk and Compliance department. This role offers a flexible working arrangement, allowing you to work from any of our UK offices.Your Key ResponsibilitiesAs a key member of our team, you will be responsible for investigating and resolving...

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    We are seeking a skilled Complaints Resolution Specialist to join our Legal and Regulatory team within our in-house Risk and Compliance department. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Your RoleAs a key member of our team, you will be responsible for investigating and resolving incoming complaints...

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    Job OverviewWe are seeking a skilled Complaints Resolution Specialist to join our Legal and Regulatory team within our in-house Risk and Compliance department. This role involves working with our senior claims lawyers to investigate and respond to incoming complaints from third parties.Key ResponsibilitiesLiaise with our fee-earning teams to investigate...

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    Job SummaryWe are seeking a skilled Complaints Resolution Specialist to join our Legal and Regulatory team within our in-house Risk and Compliance department. This role involves providing expert advice and support in handling third-party complaints, ensuring compliance with policies and procedures.Key ResponsibilitiesLiaise with fee-earning teams to...

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom AJ FOX COMPLIANCE Full time

    Job DescriptionWe are seeking a highly skilled Complaints Handler to join our team at AJ FOX COMPLIANCE. This role will involve investigating complaints, advising on compliance matters, and reviewing policies and procedures.Key Responsibilities:Liaising with fee earners to investigate complaints and ensure compliance with regulatory obligationsReviewing and...

  • Complaints Resolution Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom AJ FOX COMPLIANCE Full time

    Complaints AdvisorWe are seeking an experienced Complaints Advisor to join our team at AJ FOX COMPLIANCE. This is a hybrid role that will be based in our Bristol office.In this role, you will be responsible for investigating complaints and ensuring compliance with regulatory obligations. You will work closely with fee earners to advise on complaints handling...

  • Complaints Resolution Specialist

    1 month ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Key ResponsibilitiesLiaise with our fee-earning teams to investigate incoming complaints and ensure they are...

  • Complaints Resolution Specialist

    4 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Key ResponsibilitiesLiaise with our fee-earning teams to investigate incoming complaints and ensure they are...

  • Complaints Resolution Specialist

    1 month ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Key ResponsibilitiesLiaise with our fee-earning teams to investigate incoming complaints and ensure they are...

  • Complaints Resolution Specialist

    1 month ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Key ResponsibilitiesLiaise with our fee-earning teams to investigate incoming complaints and ensure they are...

  • Complaints Resolution Specialist

    1 month ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, allowing you to work from any of our UK offices.Key ResponsibilitiesLiaise with our fee-earning teams to investigate incoming complaints and ensure they are...

  • Family Law Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom Resolution Full time

    We are seeking a highly skilled Family Law Specialist to join our team at Resolution. The ideal candidate will have a strong background in family law, with a focus on private family instructions, including divorce, matrimonial, and childcare matters.The successful candidate will have solid experience advising on:Divorce, dissolution, and financial...

  • Business Operations Specialist

    1 week ago

    Bristol, Bristol, United Kingdom Sopra Banking Software Full time

    Job SummarySopra Banking Software is seeking a highly skilled Business Support Analyst to join our team. As a Business Support Analyst, you will play a critical role in ensuring the smooth operation of our business processes.Key ResponsibilitiesTicket ManagementManage the Business Support queue in JIRA, ensuring accuracy in details and priority based on...

  • Health Professional Complaints Lead

    1 month ago

    Bristol, Bristol, United Kingdom Serco Full time

    Job Title: Health Professional Complaints LeadAt Serco, we are seeking a highly skilled and experienced Health Professional Complaints Lead to join our team. As a key member of our Customer Experience team, you will play a critical role in providing clinical insight, analysis, and leadership in complaints, regulatory investigations, and administrative...

  • Health Professional Complaints Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom Serco Full time

    Job Title: Health Professional Complaints LeadAt Serco, we are seeking a highly skilled and experienced Health Professional Complaints Lead to join our team. As a key member of our Customer Experience team, you will play a critical role in providing clinical insight, analysis, and leadership in complaints, regulatory investigations, and administrative...

  • Health Professional Complaints Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom Serco Full time

    Job Title: Health Professional Complaints LeadAt Serco, we are seeking a highly skilled and experienced Health Professional Complaints Lead to join our team. As a key member of our Customer Experience team, you will play a critical role in providing clinical insight, analysis, and leadership in complaints, regulatory investigations, and administrative...

  • Dispute Resolution Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Dispute Resolution SpecialistJoin our team of experts in dispute resolution and become a key player in shaping the future of our clients' businesses.About the RoleWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team. As a key member of our International Key Client Programme, you will be responsible for...

  • Dispute Resolution Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Dispute Resolution SpecialistJoin our team of experts in dispute resolution and become a key player in shaping the future of our clients' businesses.About the RoleWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team. As a key member of our International Key Client Programme, you will be responsible for...

  • Dispute Resolution Specialist

    2 days ago

    Bristol, Bristol, United Kingdom JMC Legal Recruitment Full time

    Dispute Resolution TeamThis Top 100 firm is seeking a talented Dispute Resolution Specialist to join their dynamic and expanding disputes practice in Taunton.You will become part of a highly regarded dispute resolution team that handles an impressive range of cases, representing businesses, landed estates, farms, and private clients.The team's expertise...

Business Banking Complaint Resolution Specialist

2 months ago

Bristol, Bristol, United Kingdom Huntswood Full time

Job Summary:

Huntswood is seeking a skilled Business Banking Complaint Resolution Specialist to join an exciting project for a large retail bank. As a Complaint Resolution Expert, you will provide a high-quality service to customers by resolving their complaints in a timely manner.

Key Responsibilities:

  • Investigate customer complaints to a high level and communicate the resolution in a bespoke letter and over the telephone.
  • Use a dedicated complaint handling system to support your delivery of the right outcome to customers.
  • Interrogate various systems with an inquisitive mind to gather information to support your decision.
  • Prepare bespoke letters to support clear and compliant communication with our customers.

Requirements:

  • A minimum of 12 months financial services complaint handling experience, including writing bespoke final response letters.
  • Business Banking product experience is desirable.
  • Knowledge of FCA and FOS regulations surrounding complaints.
  • Excellent communication and interpersonal skills with the ability to take and make calls to customers and internal stakeholders.
  • Experience of providing feedback and guidance when required about the complaints process.
  • Ability to work independently as well as being able to work as a team.
  • Strong attention to detail.
  • Ability to navigate through a number of in-house databases.
  • Good MS Office skills, particularly MS Word.

About Huntswood:

Huntswood is a market leading UK contract recruiter, experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments.