Customer Delivery Driver/Picker
6 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Delivery Driver/Picker. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.
Key Responsibilities
- Deliver frozen meals to customers in a timely and efficient manner
- Pick orders within the coldstore
- Use our app to update customers on delivery status
- Provide exceptional customer service at all times
- Undertake pre-shift inspection of your van
- Drive safely and responsibly
- Clean and refuel your van as needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Assist the office and picking teams as needed
- Report health and safety, stock quality, and mechanical issues
Requirements
- Experience in a customer service-based role
- Full UK Manual Driving Licence
- Basic computer literacy, including use of phone apps
- Evidence of work stability
- Basic secondary education
Desirable Qualifications
- Experience in a multi-drop delivery role
- Experience in a care-based role
- Warehouse experience
- Health and Safety awareness
Personal Qualities
- Friendly, approachable, and reliable
- Passionate about delivering excellent customer service
- Good attendance and timekeeping
Important Notes
- You must have held a UK manual driving licence for at least 3 years.
- All offers of employment are subject to a Driving Assessment, Driving Licence checks, and DBS checks.
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