Service Reliability Lead Network Performance Specialist
3 weeks ago
Job Type: Permanent
Work Schedule: Full-Time
About the Role:
We are seeking a highly skilled Patient Services Cleaning Team Leader to join our team at Equans. As a key member of our team, you will be responsible for leading a team of housekeepers and patient services assistants, ensuring the delivery of high-quality cleaning services to our patients and staff.
Key Responsibilities:
- Lead and manage a team of housekeepers and patient services assistants to ensure effective completion of duties in line with performance standards.
- Supervise and control the standards of service delivered to the Trust at ward/departmental level, including cleaning, patient food, and beverage services.
- Interface and link between ward/departmental managers and services teams in relation to reactive maintenance requests.
- Ensure that staff in soft services are proactive in identifying and reporting maintenance defects.
What We Offer:
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks, including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals.
Requirements:
- Basic Food Hygiene Certificate (Desirable)
- Supervisory management qualification (Desirable)
- Experience of performance management of employees, including appraisals
- Experience of working within Hotel & Catering industry and/or Facilities Management sector (Desirable)
- Computer literate, ability to use Microsoft Word, Excel, and PowerPoint
About Equans:
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration, and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy, and decentralised renewables. We are committed to delivering a culture where everyone's voice is heard and supported, and we encourage applications from women, ethnically diverse individuals, and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
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