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Customer Service Representative
2 months ago
We are seeking a friendly and enthusiastic individual to join our Welcome team as a Receptionist/Host. As a Sytner Host, you will be the first point of contact for our customers and guests, providing a warm and welcoming experience.
Key Responsibilities- Manage customer visits by directing them to the correct department efficiently and offering refreshments throughout.
- Manage incoming calls and connect the diallers to the right department promptly.
- Collate customer knowledge and anticipate their needs to provide a uniquely personal and bespoke service.
- Work collaboratively with management and dealership teams to provide excellent customer service.
We are looking for someone who is a proactive communicator, innovative in their approach to creating experiences, and uses their own initiative to delight customers. You will also need to have excellent organisational and preparation skills, coupled with a genuine passion for detail.
Why Sytner Group?We offer an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity and adoption pay, career development opportunities, and recognition of long service.
We are passionate about creating an environment where everyone feels valued, appreciated, and able to reach their full potential. Our values and the way we behave are important to us, and we strive to create an equitable environment where everyone can thrive.
