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Customer Service Representative

1 month ago

Llandudno Junction, Conwy, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Participate in visual merchandising and product presentation to drive sales and customer engagement.
  • Contribute to a positive and inclusive team culture, promoting a safe and respectful work environment.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career development and progression, with training and support to help you thrive in your role.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings and late evenings.
  • A willingness to learn and adapt to new situations.

Why Join Lidl?

Lidl is a dynamic and growing company, committed to providing excellent customer service and quality products. As a Customer Assistant, you will play a key role in delivering this vision, working collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.