Retail Management Career Opportunities

2 days ago


Epsom, Surrey, United Kingdom B&M Retail Full time

Job Summary:

We are seeking a highly motivated and experienced Department Manager to join our team at B&M Retail. As a key member of our store management team, you will be responsible for leading a team of Customer Service, Replenishment, and Floor Managers to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead by example and demonstrate a passion for delivering great customer service
  • Assist the Store Management Team in driving store targets and standards
  • Support the development of all colleagues, ensuring they understand how career progression is possible through our 'Step Up' programme
  • Ensure Health and Safety policies are adhered to in order to provide a safe environment for our colleagues and customers
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Be responsible for reporting and cash office duties where applicable

Requirements:

  • Experience of managing a team in a fast-paced, customer-facing environment
  • A flexible approach, 'can-do' positive attitude, and the ability to inspire and motivate
  • Proven success in delivering KPIs, such as wage costs and shrinkage
  • Strong commercial awareness within retail
  • Great problem-solving skills and decision-making credentials
  • Excellent communication, administration, and organizational skills

What We Offer:

  • Job stability and a clear path for career progression and internal development
  • Amazing on-the-job training
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more
  • Wellbeing support and guidance through our Employee Assistance Programme
  • A stable and permanent 40-hour contract


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