Retail Management Career Opportunities
2 days ago
Job Summary:
We are seeking a highly motivated and experienced Department Manager to join our team at B&M Retail. As a key member of our store management team, you will be responsible for leading a team of Customer Service, Replenishment, and Floor Managers to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead by example and demonstrate a passion for delivering great customer service
- Assist the Store Management Team in driving store targets and standards
- Support the development of all colleagues, ensuring they understand how career progression is possible through our 'Step Up' programme
- Ensure Health and Safety policies are adhered to in order to provide a safe environment for our colleagues and customers
- Operate and deliver processes that ensure the store meets all legal requirements
- Be responsible for reporting and cash office duties where applicable
Requirements:
- Experience of managing a team in a fast-paced, customer-facing environment
- A flexible approach, 'can-do' positive attitude, and the ability to inspire and motivate
- Proven success in delivering KPIs, such as wage costs and shrinkage
- Strong commercial awareness within retail
- Great problem-solving skills and decision-making credentials
- Excellent communication, administration, and organizational skills
What We Offer:
- Job stability and a clear path for career progression and internal development
- Amazing on-the-job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more
- Wellbeing support and guidance through our Employee Assistance Programme
- A stable and permanent 40-hour contract
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