Air Cargo Specialist
4 weeks ago
Position Type: Full Time
Company: Sterling Recruitment Solutions
Overview:
Due to growth, our client is seeking an experienced Air Cargo Specialist. This vibrant and fast-paced international organization is ideal for a confident and dedicated individual who is looking for a long-term career opportunity rather than just a job.
Key Responsibilities:
- Establish and nurture relationships to ensure exceptional customer service is delivered to clients.
- Prepare quotations for import, export, or cross-trade within a specified timeframe and follow up to ensure closure.
- Negotiate pricing with suppliers, airlines, and international partners/agents.
- Foster strong working relationships with suppliers, airlines, and international partners/agents.
- Maintain awareness of market conditions and trends.
- Generate air shipments using our internal software system.
- Prepare documentation and labels for air exports.
- Oversee air shipments from initiation to completion.
- Review and issue sales invoices, ensuring payment is secured.
- Communicate effectively with operations team members.
- Develop and maintain customer standard operating procedures.
- Ensure communication with international agents and clients is clear, precise, and effective.
- Provide accurate and timely reports to the department supervisor.
Qualifications:
- Commercial experience in air freight forwarding.
- Ability to cultivate repeat business and identify new opportunities.
- Experience working in a high-pressure environment while maintaining composure.
- Strong prioritization skills to manage multiple tasks with accuracy and urgency.
- Willingness to travel on short notice when necessary.
- Proficiency in foreign languages is a plus.
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