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Beauty Advisor
2 months ago
About the Role
We are seeking a skilled and enthusiastic Beauty Advisor to join our team at The Boots Company PLC. As a Beauty Advisor, you will play a vital role in providing exceptional customer service and promoting our range of skincare and beauty products.
Key Responsibilities
- Customer Service
- Welcome and engage with customers, providing personalized consultations and recommendations on our skincare and beauty products.
- Build strong relationships with customers, understanding their needs and preferences.
- Product Knowledge
- Stay up-to-date with the latest skincare and beauty trends, products, and technologies.
- Develop and maintain in-depth knowledge of our product range, including ingredients, benefits, and usage.
- Sales and Performance
- Meet and exceed sales targets, driving revenue growth and contributing to the success of our business.
- Effectively communicate product benefits and features to customers, promoting our brand and products.
- Teamwork and Collaboration
- Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service.
- Contribute to a positive and supportive team environment, sharing knowledge and best practices.
Requirements
- Customer Service Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Ability to work in a fast-paced environment, handling multiple customer interactions simultaneously.
- Product Knowledge and Skills
- Strong knowledge of skincare and beauty products, including ingredients, benefits, and usage.
- Ability to stay up-to-date with the latest trends and technologies in the industry.
- Sales and Performance
- Proven sales experience, with a track record of meeting or exceeding targets.
- Ability to effectively communicate product benefits and features to customers.
- Education and Certifications
- Relevant qualifications or certifications in skincare, beauty, or a related field.
- Ability to complete our award-winning 12-month Skin School development program.
What We Offer
- Competitive Salary and Benefits
- A competitive salary, with opportunities for growth and development.
- A range of benefits, including a generous employee discount on our products and services.
- Training and Development
- Opportunities for training and development, including our award-winning Skin School program.
- Support and guidance from experienced colleagues and managers.
- Work-Life Balance
- A flexible working environment, with opportunities for part-time or full-time work.
- A range of benefits, including holiday entitlement and a retirement savings plan.
