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Clinical Operations Assistant
2 months ago
About Scout:
Founded in 1996 and rebranded in 2024, Scout has established itself as a leader in the life sciences sector, initially focusing on organizing meetings for various organizations. In response to the evolving needs of the industry, we have broadened our offerings to include Scout Clinical, a premier provider of patient travel and reimbursement services for clinical trials, and Scout Academy, our secure online learning management system designed to ensure global compliance.
Position Overview:
We are seeking a dedicated and enthusiastic Clinical Trial Assistant to become a vital part of our UK team in a remote capacity. This role involves a diverse range of responsibilities supporting Project Management, Finance and Reporting, Quality Teams, and Scout Clinical Management. This position allows for work from home with no travel requirements.
Key Responsibilities:
- Oversee essential study activities for assigned Project Managers throughout the study lifecycle.
- Maintain the study calendar, including onboarding and training sessions.
- Facilitate the preparation, review, and finalization of study documentation and reporting obligations.
- Effectively communicate with external stakeholders, including client operations representatives, to ensure timely and accurate finalization of required documents in alignment with Scout's values and business objectives.
- Collaborate with internal teams, including Accounting, Quality Management, and Patient Liaison, as necessary.
- Manage group client-facing email accounts.
- Process invoices for translation services and other related tasks.
- Distribute customer surveys and compile feedback data.
- Assist in the creation, configuration, and user credential management of the Scout Clinical portal.
- Oversee virtual card payments and single-load payment card requests and distribution.
- Provide minor technical support for users of the Scout portal.
- Support the leadership team with ad hoc projects as required.
Qualifications:
- A BS or BA degree or equivalent experience is preferred.
- 3 to 5 years of experience in clinical research is highly advantageous.
- Familiarity with foreign currency and the ability to convert to USD is beneficial.
Desired Competencies:
- Ability to work independently and manage multiple projects/tasks simultaneously.
- Proficient in tracking and managing key deadlines.
- Exhibit timely, professional, and courteous communication with clients, vendors, and colleagues.
- Demonstrate high ethical standards.
- Possess excellent interpersonal skills.
- Show meticulous attention to detail.
- Exhibit a strong customer service orientation.
- Maintain a patient and flexible attitude.
- Thrive under pressure in a fast-paced environment.
- Self-motivated while also able to follow instructions.
- Effective communicator.
- Proficient in MS Office Suite, particularly Excel.
For more information about our employment opportunities, please visit our website.
Scout is an equal opportunity employer.
