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Retail Operations Supervisor
2 months ago
Job Summary
We are seeking a highly skilled and experienced Supervisor to join our team at Bottega Veneta UK Co Ltd. as part of our luxury retail operations.
Key Responsibilities
- Act as a point of reference for customers and colleagues when the Store Manager is not available.
- Support the Store Manager in ensuring that company policies and procedures are followed.
- Handle customer complaints and conflicts in a professional and courteous manner.
- Contribute to achieving sales targets and business objectives.
- Use effective sales techniques to maximize sales potential and drive business growth.
- Support the Store Manager in identifying and implementing sales opportunities.
- Contribute to building a positive and inclusive team culture.
- Collect and update customer information to ensure effective use of CRM systems.
- Uphold company standards and procedures at all times.
- Maintain accurate stock information and follow store-to-store transfer procedures.
- Provide excellent customer service and ensure a positive customer experience.
- Identify and develop the skills and abilities of colleagues to improve performance and productivity.
- Deliver regular touch-base meetings with the supervision of the Assistant Store Manager or Store Manager.
- Guarantee that all procedures are followed when the Store Manager or Assistant Store Manager is not available.
Why Work with Us?
Bottega Veneta UK Co Ltd. is a global luxury group that offers endless opportunities for growth and development. We are committed to fostering internal mobility and promoting leadership skills. Our company culture values diversity and inclusivity, and we welcome applications from all qualified candidates.
