Claims and Complaints Manager

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Aston Charles Full time
Liability Claims Team Leader Opportunity

We are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims.

As a Liability Claims Team Leader, you will be an expert on all things Liability claims. You must also have solid managerial skills and the ability to foster a friendly and supportive environment where a fully remote-based team enjoys working towards shared goals and objectives.

We are looking for a dynamic and forward-thinking individual who can thrive in a fast-paced and constantly-evolving environment. You will be rewarded with an attractive basic salary (negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications.

With more high-profile MGA's being onboarded all the time, there are clearly going to be a myriad of opportunities for progression in the short, medium, and longer term.

About Aston Charles

Aston Charles is a leading recruitment agency specializing in General Insurance and Financial Services. We pride ourselves on providing a personalized service from industry experts.



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