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Regional Sales and Marketing Director

2 months ago

Bristol, Bristol, United Kingdom Ted Experience Full time
About the Role

This is a unique opportunity to join our team at Ted Experience as a Regional Sales and Marketing Manager. Our mission is to revolutionize the way we approach sales and marketing, and we're looking for a talented individual to help us achieve this goal.

As a Regional Sales and Marketing Manager, you will be responsible for managing a team of Field Sales Executives nationwide, raising awareness of reduced risk products and selling them to adult smokers within a controlled environment.

Key Responsibilities
  • Manage a sales team of 5-10 Field Sales Executives within your region, ensuring they meet sales targets and perform to the highest standard.
  • Be accountable for the performance of your team, including sales, absenteeism, and troubleshooting any queries that arise.
  • Deliver sales training and coaching to the highest standard, ensuring your team has the skills and knowledge they need to succeed.
  • Monitor team performance throughout the day and raise any concerns in a timely manner.
  • Creation of Performance Improvement Plans, implementation, and governance.
  • Overall responsibility for the quality of the 'sales experience', ensuring a balance between closing sales and providing a high-quality experience for customers.
  • Accountable for mystery shop results of team.
  • Experts in your teams' duties and able to be an exemplar in performing all the functions of an FSE's (ie pitch / sell / compliance / field coach).
  • Deliver sales training and coaching: High level of coaching ability across your team sales performance / results.
  • Development and enhancement of FSE'S sales techniques.
  • Being your teams' go-to for store, tech or personal issues, with the ability to troubleshoot.
  • New starters – on-boarding, hyper care, performance plans.
  • Monitoring staff performance + raising concerns in timely manner.
  • Attendance on Client Regional calls – performance reviews of team.
  • Building team morale – creating healthy competition and belonging to something bigger.
  • Relationship Building.
  • Bridging the gap between head office and frontliners.
  • Data + Reporting.
  • Analysing data trends in your region – being across the detail.
Requirements
  • Main point of contact for your FSE's Team, TED Experience and Field Team.
  • Monitoring and responding to queries – solving problems and escalating to relevant stakeholders (reducing noise).
  • Have a valid driver's license.
  • Access to their own car.
  • 2+ years of sales experience.
  • 1+ year sales management experience.
  • Full-time 5 day work commitment (8 hours per day).
What We Offer
  • A comprehensive and achievable bonus structure.
  • Five-days paid training focusing on company, product, systems and the role.
  • Pension scheme.