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Assistant Manager of Financial Operations

2 months ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Objective

The purpose of this position is to assist the Finance Operations Manager in overseeing and guiding the Finance Operations Department, ensuring exceptional service delivery to both internal and external stakeholders while providing significant value to support the University in achieving its strategic objectives and maintaining financial viability.

This role is pivotal in advancing and institutionalizing a continuous improvement initiative by questioning existing financial processes and protocols, all while balancing operational efficiencies and ensuring compliance with financial governance and University policies.

Key Responsibilities
  1. Management of Finance Operations to ensure excellence in service delivery with a strong emphasis on controls, efficiency, and effectiveness.
    • Lead and manage the Finance Operations Team to guarantee a high-quality service is provided. Organize and plan work for the short, medium, and long term, ensuring alignment with the Finance strategy. Foster teamwork and encourage job enrichment to engage team members in activities beyond their defined roles.
    • Develop team skills and capabilities through effective recruitment, coaching, training, and mentoring. Collaborate closely with the Finance Operations Manager to establish solid succession planning within the department.
    • Exemplify and integrate the university's values within the Finance Operations team, cultivating a positive, efficient, and effective team culture focused on customer service.
    • Collaborate with the Finance Operations Manager to identify, implement, and assess service and process enhancements across local management teams, fostering a culture of continuous improvement.
    • Enhance the University’s working capital position through effective management of cash flow, aged creditors, and debtors.
    • Ensure that the student experience with Finance contributes positively to overall student satisfaction through professional conduct and user-friendly processes.
    • Responsible for the comprehensive monthly reporting of Finance Operations metrics to Heads of Finance, including variance analysis and commentary.
    • Monitor, analyze, and escalate risks and issues related to monthly metrics reporting.
    • Oversee the weekly financial transaction approval processes, supporting the daily treasury function in compliance with the organization’s Treasury Management Policy.
    • Manage the review and submission of any returns required by external parties.
    • Provide support and act in place of the Finance Operations Manager as necessary.
  2. Facilitate strategic enhancements through the implementation of a continuous improvement program aimed at achieving operational efficiencies.
    • Collaborate with colleagues across various business functions, utilizing specialized expertise to identify, evaluate, and analyze opportunities for continuous improvement, recommending solutions.
    • Serve as a change agent, consistently challenging the status quo and utilizing monthly metrics to pinpoint key risks or areas for enhancement.
    • Contribute significantly to the review of end-to-end process documentation, leveraging authoritative knowledge of professional standards and broader sector practices.
    • Oversee the review, documentation, and continuous improvement of Finance Operations processes across the University, adopting best practices while ensuring a robust control environment.
    • Develop and deliver reporting outputs to monitor process improvement initiatives and progress updates, including associated timelines for delivery.
  3. Risk Management and Control.
    • Oversee the annual review and approval of the Finance Operations Control Framework and standard operational procedures, ensuring they remain effective.
    • Provide management oversight and annual approval of the Finance Operations Delegation of Financial Authority Records.
    • Ensure adherence to internal control systems and governance by all Finance Operations staff, providing tools such as review checklists and process flowcharts to support routine activities.
  4. Ad-hoc Project Involvement.
    • Lead and participate in project initiatives that drive strategic benefits for the University, utilizing financial data to substantiate findings.
Knowledge, Qualifications, Skills, and Experience

Essential Knowledge/Qualifications:

  • Demonstrated competencies required for this level of position, having acquired necessary professional knowledge and management skills in similar or diverse specialist roles.
  • Membership in a recognized CCAB accounting professional body.
  • A degree in Accounting, Finance, or an equivalent qualification.
  • Ongoing engagement with current accounting practices and the development of knowledge.
  • Extensive proficiency in Microsoft Office applications such as Excel, Word, Visio, PowerPoint, and accounting software.

Essential Skills:

  • Strong leadership and management capabilities with a proven ability to cultivate high-performing teams.
  • High-level influencing and interpersonal skills, capable of quickly establishing credibility and making an impact at all organizational levels.
  • Ability to constructively challenge existing practices, influence change, and present arguments based on sound professional judgment.
  • Excellent planning and organizational skills, with the ability to prioritize tasks to meet tight deadlines and manage competing demands from various stakeholders.
  • Highly effective oral and written communication skills, with the ability to diplomatically challenge assumptions and practices.
  • Proven analytical and problem-solving abilities, with a knack for identifying control weaknesses and recommending effective solutions.
  • Resilience and capability to navigate ambiguity while maintaining progress in the face of challenges.
  • Proven track record of delivering continuous process improvement initiatives.
  • Strong attention to detail.
  • Self-motivated, capable of working independently or as part of a team to achieve service excellence.

Essential Experience:

  • Significant experience managing a Finance Operations function at a managerial level.
  • Experience operating within a complex organization with a high volume of transactions.
  • Extensive experience collaborating with cross-functional teams and senior management to drive operational efficiencies.
  • Proven history of delivering process and systems improvements, including documentation of procedures and financial controls, along with recommendations for enhancing business efficiencies.
  • Experience leading and contributing to project teams.
  • Experience working under tight deadlines and adhering to service level agreements.
  • Ability to provide meaningful metrics to enhance productivity and influence behaviors.
  • Demonstrated commitment to continuous professional development.
  • Experience in managing and developing personnel and teams.
  • Experience influencing senior management and managing budgets/resources while understanding financial management procedures.
Terms and Conditions

Salary will be Grade 8, £48,350 - £56,021 per annum. This position is full-time and open-ended.

The University of Glasgow is committed to ensuring that all employees are eligible to live and work in the UK.

As part of this role, you will be a member of an inclusive community that values ambition, excellence, integrity, and curiosity.

As a valued member of our team, you can expect a welcoming organizational culture where your talents are nurtured, and success is celebrated.

A flexible approach to working is also part of our commitment to employee satisfaction.