Branch Support Associate
3 weeks ago
About Us: Join Meridian Business Support, a prominent distributor in the electrical products sector, with over 250 branches across the UK. We pride ourselves on nurturing talent and promoting internal career advancement.
Position Overview: We are seeking a Branch Support Associate to become a vital part of our team. This role is full-time, offering 40 hours per week, Monday to Friday, from 07:30 to 16:30.
Benefits:
- 33 days of annual leave, including public holidays, with additional leave for long service.
- Competitive family leave benefits.
- Flexible working arrangements.
- Comprehensive learning and development opportunities from day one.
- Options to buy and sell annual leave.
- An extra day off for your birthday after one year of service.
- Access to a free virtual GP service, available 24/7.
- A robust health and wellbeing support program.
- Exciting rewards for long service milestones.
- Exclusive discounts at leading high street retailers and entertainment venues.
- Staff discount on our online store.
Role Responsibilities: As a Branch Support Associate, you will be the face of our wholesale operation, delivering exceptional customer service at the Trade Counter to both trade professionals and the general public. You will take charge of shop displays to effectively showcase promotions and store offerings.
Our wholesale branches operate differently from traditional retail stores; we feature a trade counter instead of a conventional shop floor, and a warehouse in place of a stockroom, complemented by a dedicated sales team and delivery personnel. This dynamic environment ensures that no two days are alike for our Branch Support Associates.
Your daily tasks will include:
- Engaging with customers at the trade counter and fostering strong relationships to enhance customer loyalty.
- Assisting in the warehouse by picking and packing items to ensure timely order fulfillment.
Candidate Profile: We are looking for individuals who are:
- Customer-oriented, with experience in a client-facing role.
- Proactive and skilled at building rapport with customers.
- Able to thrive in a fast-paced environment while maintaining attention to detail.
- Flexible and capable of working under pressure.
- Open to embracing change and new technologies.
- Knowledgeable about electrical products (preferred but not essential).
We encourage you to consider this opportunity to join our team and contribute to our commitment to excellent service and operational excellence.
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