Service Coordinator

4 weeks ago


Bucks Horn Oak, United Kingdom ASI Recruitment Full time
Service Controller

Our client is seeking a highly organized and skilled individual to fill the role of Service Controller. As the primary point of contact for customer enquiries, you will be responsible for allocating services, liaising with customers, and ensuring timely resolution of issues.

Key Responsibilities:
  1. Receive, record, and relay relevant information for all callouts
  2. Monitor and arrange Engineer availability
  3. Keep customers informed of timescales and ensure Engineers attend as soon as possible
  4. Act as the point of contact for any service enquiries
  5. Contribute effectively to administration processes
  6. Deal with all telephone calls in a polite and professional manner, while maintaining diplomatic relations with customers
Requirements:
  1. Previous Service Advisor experience
  2. High level of organization skills
Benefits:
  1. Competitive salary of £27,000 (Basic DOE)
  2. Monday to Friday working hours (7:30 - 17:00)
  3. Medical, dental, and life insurance
  4. Pension scheme
  5. Enhanced holiday entitlement

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