Compliance Auditor

3 weeks ago

Sheffield, Sheffield, United Kingdom FirstGroup Full time

Position Overview:

The Business Integrity and Compliance Team plays a crucial role in overseeing Fraud control, GDPR, and ISO compliance within our organization.

Reporting Structure:

This position reports directly to the Counter Fraud & Privacy Manager and is tasked with ensuring adherence to internal governance protocols and accreditation standards, including ISO:27001, ISO:9001, and PCI:DSS. The successful candidate will collaborate with various teams across the organization to guarantee compliance with these standards, clauses, and controls while also focusing on colleague education, internal auditing, and managing corrective actions through to completion.

Key Responsibilities:

  • Assist the organization in maintaining compliance with internal governance protocols and accreditation standards.
  • Promote a culture of information security awareness and compliance throughout the organization.
  • Collaborate with Learning & Development teams to review and approve training materials relevant to compliance and governance.
  • Oversee the Information Security Management System (ISMS), ensuring its ongoing effectiveness and relevance.
  • Maintain logs for corrective actions, risk assessments, legal compliance, ISO objectives, and performance metrics.
  • Develop and uphold policies, procedures, and documentation to satisfy ISO 27001 and ISO 9001 requirements.
  • Work closely with operational and support teams, particularly in IT, HR, and Operations, to foster continuous improvement.
  • Revise the internal auditing schedule to enhance governance processes while continually improving documentation based on feedback and industry best practices.
  • Coordinate external audits, including team preparation, scheduling, and communication of pertinent information.
  • Produce comprehensive reports on audit findings, emphasizing both exemplary practices and areas needing improvement.
  • Identify root causes of non-conformances and formulate improvement plans to address and rectify them.
  • Support the implementation of corrective actions to mitigate the recurrence of security incidents.
  • Contribute to management meetings by providing an overview of the ISMS, progress updates, and presenting opportunities for improvement.
  • Assist in the adoption of new relevant certifications as required by the organization.
  • Stay updated on legislation, regulations, and contractual obligations to ensure ongoing compliance.

Qualifications:

  • Proven experience in internal auditing.
  • Familiarity with ISO 27001 and ISO 9001 standards and their implementation.
  • Strong grasp of information security principles, risk management, and compliance requirements.
  • Experience in developing and executing policies and procedures.
  • Excellent communication and interpersonal skills for training and awareness initiatives.
  • Proficient in IT systems, including the MS Office suite, with the ability to adapt to custom CRM systems.
  • Proactive problem solver with a results-driven mindset and high levels of self-motivation.
  • Ability to work effectively under pressure and meet deadlines.
  • Detail-oriented with a logical and methodical approach.
  • Skilled in building strong relationships with both internal and external stakeholders.
  • Exceptional written and verbal communication skills.
  • Certification in information security management is a plus.
  • Knowledge of the Rail Industry is advantageous.

Work Environment:

This position is based in a modern office environment with hybrid working options available upon discussion. The role may require occasional travel to various locations as necessary.

Working Hours:

The standard working pattern is 37.5 hours per week, typically between 08:00 and 18:00, Monday to Friday, with some weekend work as needed.

Benefits:

  • 25 days of holiday plus national bank holidays.
  • Travel offers for bus and rail.
  • Payroll giving options to donate directly to a charity of your choice.
  • Shopping discounts, including cashback on various purchases.
  • Employee share schemes after six months of employment.
  • Employee assistance helpline for confidential support.

Commitment to Diversity:

FirstGroup is dedicated to fostering an inclusive environment for all employees, ensuring equal opportunities for meaningful employment. We value diversity in all forms and maintain a zero-tolerance policy towards prejudice.

We encourage diverse perspectives and support flexible working arrangements to accommodate the needs of all candidates.

If you require additional support during the application process due to a disability or neurodivergent condition, please let us know so we can provide a fair and equitable experience.

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