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Customer Service Specialist
2 months ago
Company Overview:
Richard Abson Group is collaborating with a prestigious automotive dealership to recruit a skilled Customer Service Specialist / Service Receptionist.
This dealership is a well-respected entity in the automotive sector, representing multiple brands. They are committed to providing career advancement, comprehensive support, and exceptional training opportunities.
Opportunity:
This is a remarkable chance to join a highly successful luxury brand, backed by an employer dedicated to investing in your ongoing training and development as the industry transitions towards hybrid and electric vehicles, ensuring they remain at the forefront of innovation.
Key Responsibilities:
As a Customer Service Specialist / Service Receptionist, your role will involve:
- Assisting clients with inquiries and providing technical information.
- Delivering updates on vehicle progress.
- Promoting Service Plans and additional services.
Candidate Requirements:
To be considered for the position of Customer Service Specialist / Service Receptionist, candidates should possess:
- A minimum of 1 year of experience in a similar role within the main dealer network.
- A genuine enthusiasm for customer service and sales.
Compensation:
The dealership offers a competitive base salary of up to £28,000, along with additional uncapped bonuses for hours sold, upselling, and service plan sales, with total earnings potential between £32,000 and £35,000. The working hours are Monday to Friday, 8am to 5:30pm, with only one in four Saturday mornings required.
