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Sales Associate

2 months ago

Plymouth, Plymouth, United Kingdom Evans Cycles Full time

About Evans Cycles

We're a leading bicycle retailer with a rich history dating back to 1921. Our company values knowledge, passion, and value, which are still at the heart of everything we do.

Job Summary

We're seeking a Sales Assistant to join our team at Evans Cycles. As a Sales Assistant, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs.

Key Responsibilities

  • Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
  • Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
  • Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
  • Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
  • Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
  • Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
  • Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information

This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.