Warranty Process Manager

4 weeks ago


Corby, Northamptonshire, United Kingdom INEOS Full time
Job Title: Warranty Process Lead

At INEOS, we are seeking a highly skilled and experienced Warranty Process Lead to join our team. This role is responsible for ensuring that warranty claims and authorisation requests are processed efficiently and effectively.

Key Responsibilities:
  • Process warranty claims, ensuring timely and accurate processing
  • Evaluate and recommend improvements to the warranty system and processes
  • Liaise with Commercial and Quality departments to identify areas for improvement
  • Support third-party repairers and end-users
  • Coach and train service agents on INEOS systems, policies, and procedures
Requirements:
  • Broad experience in automotive technical service disciplines
  • Strong experience in warranty-based business with extensive automotive aftersales experience
  • Familiarity with SAP-based software tools or equivalent
  • Strong drive for continuous improvement

If you are a motivated and experienced professional looking for a new challenge, please apply with a covering letter and any supporting information. We look forward to hearing from you.



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