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Employee Relations Specialist

2 months ago


Walthamstow, Greater London, United Kingdom Randstad Enterprise Full time
Job Title: Employee Relations Advisor

At Randstad Enterprise, we are seeking an experienced Employee Relations Advisor to join our team. As an Employee Relations Advisor, you will play a critical role in providing advice and support to line managers, associates, and P&O Business Partners on a range of Employee Relations issues.

Key Responsibilities:
  • Provide guidance and support to line managers and associates on Employee Relations matters, including performance improvement, conduct issues, grievances, sickness absence, and flexible working requests.
  • Conduct thorough and objective investigations into Employee Relations issues, ensuring compliance with company policies, the Associate Concept, and legislative requirements.
  • Partner with line managers to develop and implement performance improvement plans and provide coaching on performance management.
  • Provide interpretation of AR policies and processes to line managers and Business Partners, making recommendations for policy enhancements and updates as needed.
  • Engage with the AR Manager and AR Lead on complex, high-risk situations, ensuring effective case management and resolution.
  • Ensure accurate input into Service Now (SNOW) for case management and reporting.
  • Work collaboratively with the AR Manager to track and report on AR trends, identifying areas for improvement and implementing process changes as required.
  • Develop and deliver AR Capability programs for line managers and P&O Business Partners, enhancing their skills and capacity in managing people issues effectively.
  • Support the AR Manager on organizational change initiatives, including restructuring, business transfers, and changes to terms and conditions of employment.
  • Identify AR trends and best practices, partnering with the AR Lead to implement actions and drive business improvement.
Requirements:
  • Significant experience working in Employee Relations, with a strong understanding of UK employment law.
  • Excellent communication, written, and interpersonal skills, with the ability to work effectively with a wide range of individuals across all levels of the organization.
  • Ability to manage internal and external resources to mitigate risks to the business and reputation.
  • Strong consultancy and problem-solving skills, with the ability to handle and maintain confidential and sensitive information.
  • Ability to work independently and own discrete areas of responsibility, with a customer mindset and interpersonal skills.
  • Experience in case management, including the use and development of case management and reporting systems.
  • Confident in P&O data analytics and insight generation.

We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. If you are a motivated and experienced Employee Relations professional looking for a new challenge, please submit your application through our portal.