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Receptionist/Support Staff
2 months ago
About Beaumont Lodge Medical Practice
We are a medical practice serving a large patient base across two sites. Our team is dedicated to providing high-quality healthcare services to our patients.
Job Summary
We are seeking a highly motivated and organized individual to join our team as a Receptionist/Support Staff. The successful candidate will be the first point of contact for patients, handling a range of tasks and duties to ensure the smooth operation of our practice.
Main Responsibilities
- Answering queries and making appointments by telephone and face-to-face
- Carrying out tasks for the doctors and wider team
- Managing patient records and maintaining confidentiality
- Providing administrative support to the practice team
- Assisting with project work and other tasks as required
Person Specification
Essential Qualifications and Skills
- Good communication and interpersonal skills
- Excellent telephone manner and ability to deal with challenging situations
- Good computer skills and experience with Office 365
- Exceptional timekeeping skills and flexibility
Desirable Qualifications and Skills
- Experience in general practice or the wider NHS
- Experience of working in a customer-facing role
- Ability to work as part of a team and contribute to the smooth operation of the practice