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Membership Development Officer

2 months ago


Chelmsford, Essex, United Kingdom Membership Bespoke Full time

Job Opportunity

Membership Executive Role

About the Role

We are seeking a highly motivated and organized Membership Executive to join our team at Membership Bespoke. As a key member of our team, you will play a crucial role in assisting the development of plans to grow our membership through increased recruitment, retention, and reinstatement.

Key Responsibilities

  • Assist in the development of strategies to increase membership numbers and improve member engagement.
  • Provide exceptional customer service to members via phone, email, and in-person interactions.
  • Manage membership data and perform administrative tasks related to membership recruitment, retention, and reinstatement.
  • Support the creation and implementation of membership recruitment campaigns.
  • Collaborate with staff to provide office-based support for their activities.
  • Manage quarterly renewals processes and ensure timely distribution of renewal invitations to members.
  • Produce reports using CRM to aid in key membership functions.
  • Process payments and issue invoices/receipts as needed.

About Us

Membership Bespoke is a leading membership-focused recruitment firm with over 10 years of experience delivering tailored recruitment solutions to trade associations, regulatory bodies, political parties, and professional bodies.