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Showroom Operations Manager

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Wren Kitchens Limited Full time
About The Company

Wren Kitchens is the leading kitchen retailer in the UK, boasting a turnover exceeding £1 billion, over 100 showrooms across the UK, and an exciting venture into the USA market. We are not just a retailer; we also manufacture, deliver, and install our products.

If you share our enthusiasm for expanding our business and surpassing customer expectations in a competitive sales landscape, you will find a rewarding environment that recognizes talent with outstanding earning potential and numerous opportunities for advancement.

About The Role

Position Overview:

As a Showroom Operations Manager, you will oversee a multi-million-pound kitchen showroom, responsible for recruiting and nurturing a high-performing team to achieve sales objectives while delivering exceptional customer service.

Key Responsibilities:
  • Lead and inspire the showroom team, ensuring every customer enjoys a premium experience.
  • Recruit and cultivate exceptional talent that will contribute to the showroom's success.
  • Drive sales performance to meet and exceed annual showroom targets while maintaining a strong emphasis on customer satisfaction.
About You

Candidate Profile:
  • Extensive experience in a high-value retail environment with multi-million-pound targets.
  • A results-oriented mindset with a proven history of achieving sales success.
  • Passionate about mentoring and developing your team.
  • Dedicated to providing outstanding customer service.
What We Offer:
  • Comprehensive training on our products, systems, and sales methodologies. Please note: This includes a week of residential training at our Academy.
  • Unlimited earning potential.
  • Commission paid during annual leave.
  • Eye care vouchers.
  • Employee discounts.
  • Referral bonuses.
  • Excellent opportunities for career progression.
  • Staff discounts available after the first year of employment.
Applicants offered this position will undergo a basic criminal record check. However, a criminal record will not automatically disqualify a candidate; each case will be evaluated individually, considering the nature of the offense and its relevance to the role.